Overview
Location - Metairie, La
The Rental Agent works with the Regional Sales Executives to maintain relationships and handle inbound orders for local customers. The Rental Agent coordinates internally with the sales teams and externally with clients to manage gear availability, change orders, logistics, and any other client or order need by entering order information into REV/TEAM.
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Responsibilities
Assist PRG/VER clients across all market segments with ALL rental needs by writing quotes, confirming orders, managing transfers, executing post show billing, and growing the business within the market and beyond
Work closely within the PRG/VER rentals department in a pre-show sales assistance and order coordination capacity
Assist in preliminary job building by consulting engineers and clients on best options for desired technical outcome
Strategically manage key accounts to include all customers within the market segment
Strategically partner with Outside Sales counterparts to effectively identify key accounts that have growth opportunity and/or that require additional “hands on” customer support
The Rental Agent coordinates internally with the sales teams and externally with clients to manage gear availability, change orders, logistics, and any other client or order need by entering order information into REV/TEAM.
Other duties as assigned by Executive Director of Sales and Regional Rentals Manager
Communicates as necessary to achieve goals and maintain standards
Interfaces with other PRG/VER Depot Operations and Sales staff as required
Qualifications
Strong ability to prioritize and multi-task
Ability to work independently with minimal supervision
Proven history of outstanding customer service and problem-solving abilities
3+ years working experience in AV/broadcast equipment rental and/or event execution capacity
Strong knowledge of audio visual equipment, HD Camera formats, signal flow, audio and stage lighting
Highly detail-oriented with superior organizational skills
High school diploma; college degree preferred
Ability to prioritize multiple projects
Apply HERE